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Why Your Agency’s Culture is Critical Amid COVID-19 and PDGM: “Old” vs. “New” Home Health Care and The Role of Agency Culture and Technology
This webinar session will highlight how two 5-star home health agencies are proactively addressing patients’ and staff concerns about the coronavirus. They have successfully transformed their agencies to deliver “new” (vs. “old”) care by strengthening their agencies’ respective cultures. Linda Murphy (Concierge, FL) and Kris Carter (Aspire, UT) will share their experiences in setting up a culture that has enabled their agency to quickly react to COVID-19 as well as PDGM. They will also discuss how technology and virtual care supports their culture, patients’ goals, and patient outcomes.

Apr 8, 2020 01:00 PM in Eastern Time (US and Canada)

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Linda Murphy
RN, BSN, COS-C, CDP, RN-BC CEO of Concierge Home Care
Kris Carter
B.S. Executive Director of Aspire